Chat Feature Installed on Your Website
Our implementation team provides you with a customized HTML script, along with simple instructions to paste into your website code. There is no need to install or manage software.
Shadow Box Technology (Proactive Pop-Ups)
A proven, highly successful method for inviting website visitors to chat with our professional operators.
Overall Customization
Almost everything with Client Chat Live™ is customizable: the chat icon, chat script, proactive pop-up – even the small details, such as how long until the pop-up appears on the website once it is visited.
Custom Branding
We customize chat icons and windows to match your website’s design using your logo, color scheme, pictures and contact information. Branding your chat platform gives prospective clients the added comfort of knowing their questions and information are going to the right place.
Custom Chat Script
You can customize your script to have our operators interact with potential clients in a way that accommodates your goals and objectives.
Monthly Reports
Monthly reporting of all valid chats, summary of visitor details and associated analytics.
Professional Chat Operators Provided All Day, Every Day (24/7/365)
We provide professional operators 24 hours a day, 7 days a week, 365 days per year to monitor your website, greet visitors and obtain valuable information on your behalf.
Spanish Speaking Operators
Our Spanish speaking operators broaden your client reach by giving your potential clients the option of chatting in English or Spanish.
Live Phone Transfer
Real time lead conversion. Client Chat Live can connect potential clients directly to your office via phone with a couple clicks.
Google Analytics Integration
Chat data integrates into Google Analytics to give you detailed reports of how many leads you get and where they are coming from.
CRM Integration
Automatically upload the contact information and case details into your CRM. Ask your account manager today to see if we can integrate with your CRM.
Client Login
Your customized client profile gives you the power to securely view transcripts and run lead reports.
