How Text to Chat Works

ccl Blog

SMS Chat Functionality Now Available from Client Chat Live

Text messaging is a fast-growing means of communication. According to CNN, one-third of Americans prefer texting over making voice calls, and the Chicago Tribune says that we spend an average of 26 minutes per day texting compared to just 6 minutes on voice calls. The growing trend in texting behavior means your law firm has a new opportunity for connecting with potential clients.

How Text to Chat Works:

1. A potential client clicks the Text Now button on your law firm’s website
2. They are connected with a chat operator via the text message
3. Our team will collect the basic information of their case and record their contact information
4. We immediately email or text your firm so you can follow up and do what you do best… sign up clients!

Google AdWords Integration

In addition to added convenience for your potential clients, the ability for your law firm to respond to leads and business inquiries via chat is now supported by Google AdWords. Recently, Google released a Click-to-Text messaging extension for paid ads. This means interested clients can text your firm for more information directly from a Google ad. By using this technology, you can get a step ahead of your competitors and receive more opportunities for leads!

To get a free Text to Chat quote or to learn more, call 808-495-0231 today. And as always, there are no contracts and you only pay for REAL leads.